Our Accommodation Manager is based in our school reception area, in the heart of the school and next to our student lounge, and throughout the day, she is always available to answer students’ questions, deal with requests, and to help with any problems. Our homestay places range from single pensioners to families with several children, over a wide range of ages. Everyone is different, and individual students have their own preferences – some would like to be in a busy house with lots of people, while others prefer quiet; some like pets, some don’t, and so on. Our booking form asks students about some of these preferences, but if there are any other special requests you would like to make, please note these separately. We can never guarantee to match exactly any special requests, but we will always do our best! Please note that we can usually satisfy any special dietary requests, but if this means the homestay host has to buy and prepare different food, in most cases, there is an extra charge for this. After you have booked, we will usually reserve a homestay for you as soon as you have booked and paid, although if there are any special requests or unusual circumstances, it may take longer. As soon as we have reserved a homestay for you, we will send you full details of the homestay, including their address and a link to a map. Unexpected events – illness, perhaps – can mean that students and homestay hosts alike have to change their schedules. Please be aware of this, but you can be sure that if a homestay becomes unavailable at the last minute, we will book another homestay for you and let you know immediately.